Privacy Policy
1. What information does Wayra Flowers collect?
We collect two types of information:
Information you provide directly:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
Information collected automatically:
- IP address
- Device type (mobile, desktop, tablet)
- Browser type
- Basic navigation within the website
(Note: We do not use personalized cookies, analytics cookies, or advertising trackers.)
2. How does Wayra Flowers handle payment information?
Wayra Flowers does not store or see your credit or debit card details.
All payments are processed through secure third-party providers such as Stripe or PayPal, using encrypted connections and certified systems.
The only information we may receive includes:
- Payment confirmation
- Payment method
- Billing address
- Cardholder name
We use this information only to process your order, confirm payment, and prevent fraud.
3. What is PCI-DSS?
PCI-DSS stands for Payment Card Industry Data Security Standard. It is an international set of security rules created by major card brands (Visa, MasterCard, American Express, etc.) to protect cardholder information.
Stripe, PayPal, and other major payment processors are fully PCI-DSS compliant, which ensures your payment data is handled with strict security measures.
4. What rights do I have regarding my data?
You may request:
- Access to your personal data
- Corrections or updates
- Deletion of your information (when legally allowed)
- Removal from promotional emails
To submit any request, contact: support@wayraflowers.com
5. How does Wayra Flowers protect my information?
We apply multiple security measures, including:
- SSL encryption
- Secure and certified third-party payment processors
- Restricted internal access
Although no system is completely risk-free, we take reasonable steps to maintain the safety of your data.
6. How long does Wayra Flowers keep my information?
We store your information only for as long as needed to:
- Complete your order
- Meet legal requirements
- Manage internal administrative processes
After that, your data is deleted or anonymized.
7. Does Wayra Flowers use cookies or tracking technologies?
No.
Wayra Flowers does not use personalized cookies, analytics tools, advertising trackers, or advanced behavioral tracking.
Only minimal technical data (IP, device type, browser) is received automatically – this is standard for all websites.
8. Can this Privacy Policy change?
Yes.
We may update this Privacy Policy as needed.
The revision date at the top will always show the newest version.
9. How can I contact Wayra Flowers?
If you have any questions, feel free to reach us at: